EBM Smith Support
Getting Started
Conversations
Prompts
Personas
Workspaces
Settings and Security
Training Center
- 00 Start Here: How Smith Training Works
- 01 Learning Tracks: Find Your Starting Point
- 02 Getting Started with Smith
- 03 Plain-Language Glossary
- 04 Your First 30 Days
- 05 The Persona Builder Kit
Smith Training Center
Go From New User To Power User
A guided path of plays, recipes, personas, and a 30-day plan, with live demos you can run as you learn.
Enter the Training CenterStart Here
How the Training Center works and where to begin.
Learning Tracks
Guided paths for Beginner, Intermediate, and Advanced.
Your First 30 Days
A week-by-week plan with a win every week.
The Playbook
Quick single-move plays across 11 categories.
The Recipes
Multi-step workflows with examples and demos.
See It in Action
Every demo in one place, runnable right there.
Explore Our Complete Knowledge Base
Browse all articles organized by topic
Settings and Security
Account Settings and Profile
Learn how to control your Smith settings, manage your chat history, and use the profile menu to view your...
Read moreUnderstanding Your Smith Plan and Usage
A practical guide to how Smith measures usage, what affects how quickly you draw on your monthly credit, how the incl...
Read moreSecurity, Privacy, and Compliance
Understand the enterprise-grade security, privacy, and compliance that protect your data in Smith. This arti...
Read moreTraining Center
00 Start Here: How Smith Training Works
Welcome to the Smith Training Center. This is where you learn to get real value from Smith, from your very first logi...
Read more01 Learning Tracks: Find Your Starting Point
Not sure where to begin? This page lays out three guided paths through the Training Center. Every play and recipe is ...
Read more02 Getting Started with Smith
New to Smith? This is the ten-minute orientation. By the end you will know what Smith is, what each part of the scree...
Read more03 Plain-Language Glossary
New to AI tools, or just want the jargon decoded? This is every term you will meet in Smith and across AI generally, ...
Read more04 Your First 30 Days
From your first login to a Smith routine that is part of how you work, one simple step at a time, with something usef...
Read more05 The Persona Builder Kit
This is the Persona Builder Kit: ten ready-to-use personas that make Smith respond the way you need. A persona is a s...
Read more