08 Playbook 3: Inbox, Teams & Communications

Tom S
Updated

Email and chat are constant, so this is where Smith pays off first. This is one of the 11 Playbook categories. Each play below is a single move you can run right now, tagged by effort. Filter to the quick ones if you are just getting started.

PLAYBOOK 3
Inbox, Teams & Communications

Where the Smith habit forms fastest

 

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What is a play?

A play is a single move you can run in Smith right now: one prompt, one result. Each is tagged by effort so you can pick the quick wins first. Plays are grouped into 11 categories; this article is one of them. For multi-step workflows that combine several moves, see the Recipes.

The Plays

Each card is one play. The badge shows the effort: Quick is a single prompt, Few steps adds a little setup, and Setup is a build-once move that pays off repeatedly.

Filter by effort: Showing all items
Draft a reply in your voice Quick

Do: Paste the email or Teams thread, select your My Voice persona, say "draft a reply."

Get: A send-ready response in your tone in under a minute

Personas
Draft a Teams message Quick

Do: Paste context or the chat thread: "draft a quick Teams reply, casual but clear, two sentences."

Get: On-brand chat responses without overthinking the wording

Personas
Tone shift on demand Quick

Do: After any draft: "make this warmer / firmer / more formal / more casual."

Get: The same message, retargeted to the reader, instantly

Any model
"Make this fit for the CEO" Quick

Do: Paste your draft: "rewrite for a busy executive, lead with the ask, 5 sentences max."

Get: An exec-ready version that respects their time

Any model
Build a poll from a thread Quick

Do: Paste a long email or Teams thread where people are debating options: "turn this into a clear poll, the question plus 3-4 distinct options people can vote on."

Get: A decision-ready poll out of a messy back-and-forth

Any model
The graceful no Quick

Do: "Help me decline this without burning the relationship."

Get: A polite, firm decline you'd have agonized over

Any model
Cold outreach that doesn't sound cold Quick

Do: Give the recipient's role and your goal: "draft a short, specific opener, no fluff."

Get: A personalized first touch instead of a template

Any model
Summarize a brutal thread Quick

Do: Paste a 40-message thread: "what's the current state, who owes what, what do I do next."

Get: The thread's reality in 3 bullets + your next action

Any model
Turn a vague ask into a clear request Quick

Do: "Rewrite this so the recipient knows exactly what I need and by when."

Get: Fewer back-and-forths, faster answers

Any model
Inbox-to-action Quick

Do: Paste a message: "what does this need from me, and by when."

Get: A clear to-do pulled out of a buried request

Any model
Reply in another language Quick

Do: "Draft this reply in professional [language]."

Get: Cross-border comms without a translator

Any model

See It in Action

Here is one of these plays running, so you know what to expect before you try it yourself.

✉️Communications

Retarget a draft for the CEO

Take any draft and instantly reshape it for a busy executive.

Next Steps: Pick one Quick play and run it today. When single moves feel natural, the Recipes show how to chain them into repeatable workflows. Working through your first month? The First 30 Days plan tells you which plays to use each week.

Playbook 4: Meetings

The next category of single-move plays.

Learning Tracks

Not sure which plays to try first? Follow a guided path by effort level.

Smith Recipes

Ready to combine plays into multi-step workflows?

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